Frequently Asked Question

Anyone accessing Betts Estates’ Public Open Space (POS) does so entirely at their own risk and must be aware of their own safety and the safety of others with them at all times.

If you are concerned about a safety matter on one of our sites, or need to report an accident, please contact us as quickly as possible via our helpdesk at www.bettsestates.com/help, via email on residents@bettsestates.com, by phoning us on 01886 888445 or by writing to Betts Estates, Bank House, Great Witley Road, Martley, Worcestershire, WR6 6PB.

FOR EMERGENCY SITUATIONS, 999 SHOULD BE THE FIRST CALL YOU MAKE IN ALL INSTANCES.

Play Areas

Children must be supervised by a responsible adult at all times when using Betts Estates’ play areas/equipment, and must follow the guidance and rules provided by the play equipment designers and suppliers. Betts are not responsible for the theft or damage of personal belongings on the site, or for any criminal offences that take place on POS land.

Useful Information on Site Safety and Safety in the Countryside

The countryside and green spaces are generally safe in Britain, but they are not without risk. Betts have a number of policies in place relating to our POS, which can be found by visiting our main website (www.bettsestates.com) and clicking at the “Policies” link at the bottom of the page.

Please familiarise yourself with the Countryside Code (https://www.gov.uk/government/publications/the-countryside-code).

The main principles everyone should observe are:

• Respect other people.
• Consider the local community and other people enjoying the outdoors.
• Leave gates and property as you find them and follow paths unless wider access is available.
• Leave no trace of your visit and always take your litter home.
• Keep dogs and cats (which should always have bells) under effective control.
• Dog fouling is a crime (Clean Neighbourhoods and Environment Act 2005) — always clean up and dispose hygienically – take it home, it is your responsibility.
• Enjoy the outdoors by planning ahead and being prepared.
• Follow advice on local signs.

While in the countryside, please always be aware of the risk of aware of zoonoses (diseases carried by animals) such as Lyme & Weil’s Diseases, blue-green algae, poisonous plants & fungi, tetanus, dangerous animals, insects that bite & sting, and the risks of cat & dog faeces & urine.

Please always wear suitable footwear and clothing, check your mobile phone’s signal and battery and keep it with you, and make sure someone responsible knows where you are and when you will return. Always supervise children and take particular care near water.

Please note that, due to increases in littering, fly-tipping and dog fouling, we may need to use CCTV or other surveillance in some areas.

Our grounds staff may also wear body cams as well as carrying mobile phones to enable emergency calls.

GDPR. Please note that we respect your privacy and will never share personal data without prior permission. We observe the General Data Protection Regulations.